The second edition of Interpersonal and Group Dynamics provides a practical introduction to such topics as group member roles, establishing rules, goal setting, effective communication, dispute and problem resolution, and evaluation of group performance. Author Bruce Bjorkquist has over 20 years' experience as a group dynamics professor, and the book is more akin to a training manual than a traditional textbook, enlivened with the conversational tone of a coach. It is light on theoretical analyses of group dynamics, and heavy on basic "how-to" explanations. Any college program offering a course in group dynamics will find this an effective text that is well suited to a classroom environment.

• Retention of the successful "Experiential Learning Model," a structured way to assist students in the development of the skills necessary for constructive contributions to teamwork in both college classes and the workplace. The model is carefully explained, and it is supported by a wide variety of practical learning directions and exercises. Teachers can employ the model in its entirety or opt to tailor it to their particular circumstances.
• Addition of a new appendix, "Conducting Business Meetings Effectively in Your Group," that is dedicated to describing the essential elements of a successful business meeting. It covers all the basics, including room selection, meeting notification documents, meeting agendas and minutes, rules of order, and participant roles and responsibilities (chair, recorder, reporter, attendee). Students will know what to do prior to, during, and after their meetings, whether those meetings are held face-to-face or conducted electronically.
• Extensive revision of key sections to improve readability and comprehension.
• Addition of new material that contributes to a more comprehensive understanding of interpersonal and group dynamics, including Three Areas of Leader Responsibility, Why Groups Have Rules, The Principles of Ethical Conduct, Empathy: The Ethical or Moral Feeling, Dialogue: Speaking and Listening Effectively, Three Characteristics of a Cohesive Team, Mediation, Critical Thinking, and Critical Discussion.
• Addition of a variety of boxed items that serve as study aids, discussion starters, and document samplers throughout the text.
• Revised and updated key terms, margin notes, reference lists, and recommended readings.
• Instructor Resources: Updated Instructor's Guide with revised forms, sample agendas and minutes, a test bank, and PowerPoint presentations.
• Useful URLs added for each chapter.

Chapter 1: Member Roles: Participating Effectively in Your Group
Chapter 2: Leader Roles: Leading Effectively in Your Group
Chapter 3: Norms: Establishing Effective Rules in Your Group
Chapter 4: Goals: Setting Clear Targets for Your Group
Chapter 5: Dialogue: Speaking and Listening Effectively in Your Group
Chapter 6: Conflict: Resolving Disputes in Your Group
Chapter 7: Cohesion: Building Your Group into a Unified Team
Chapter 8: Critical Discussion: Generating Ideas in Your Group
Chapter 9: Decisions: Solving Problems in Your Group
Chapter 10: Evaluation: Improving Your Group’s Performance

Appendix A: Meetings: Conducting Business Effectively in Your Group
Appendix B: The Experiential Model: Teaching and Learning Group Skills
Appendix C: The Experiential Exercises

Glossary
Index

• Instructor's Guide
• PowerPoint Presentation

For free instructor resources, contact instructor support.