Persons with Disabilities

For Students

Emond is a member of AERO, which is a web-based digital repository operated by the Ontario Ministry of Education. The mandate of AERO is to provide alternate format text to students with perceptual disabilities who attend publicly funded educational institutions in Ontario. To request an e-file or learn more about AERO services and the formats available, please visit the AERO website here.

If you are a customer from outside Ontario, please have the accessibility department at the institution where you are enrolled submit a written request to This email address is being protected from spambots. You need JavaScript enabled to view it

Requests for ebooks and other resources for students with disabilities must come from the Institution's Office for Students with Disabilities or Student Success Centre.

Please note these resources will only be sent directly to the Institution's office or centre and their use is restricted to those students who have been identified by the Institution as requiring this type of accommodation. Students are also required to purchase a hard copy of the book from their institution's bookstore, and provide the Centre for Students with Disabilities with a proof of purchase of the book prior to receiving our electronic material.

For Professionals

If you are a practising professional, or you are making a request on behalf of a colleague/employee at your firm, please contact This email address is being protected from spambots. You need JavaScript enabled to view it




We will be closed from noon (EST) on Dec 24, 2018 until Jan 2, 2019. To have your order shipped prior to this closure, please place it by noon on Dec 13 (if outside ON) or Dec 18 (if in ON).


Our couriers have suspended their delivery guarantees due to higher than usual volume over the holidays. We apologize for any delays. Regular shipping times should resume in January.